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5.0

Roberta Trager acct ********158 ....I received a text at 1230 AM a few days ago. A scammer tried to take $10000iun smaller increments.

I responded no its not me...The rep called me immediately. I was very upset the bank paid the $1500. I am a senior citizen living on a pension and social security . I have used Cashapp for small amounts just a few times.

The investigators of the bank denied my claim...My name on cash app is Robert instead of Roberta...I explained to your rep Allison and Caroline that I have no idea who scammed my $1500. Why did the bank pay out that amount of money without contacting me...I need the money to pay my rent by Monday August 10 I am in tears and upset...The last rep sent another message to the investigators to expedite my claim. I wanted to email your CEO Timothy H. Wennes CEO.

I am treated with the most respect and caring from your reps. Please help me to receive my $1500....

Monetary Loss: $1500.

Preferred solution: Full refund.

Santander Bank Cons: Customer service.

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Areana Kto

This is a dishonest bank. They provided promotion bonus $225 for opening a checking account in Nov 2020.

After I open the account for 3 months and fulfill their required activities, they denied bonus. Be care and stay way with this bank.

Guest

You should have known better at your age to stay far away from cash app.

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